What is myInitial?

Transparent online reporting tool designed for peace of mind

myInitial is a comprehensive online reporting tool for Initial customers that gives you 24/7 access to all the hygiene servicing activity we carry out.
The aim of this tool is make sure you are able to easily access, track and monitor all information regarding your account at the tip of your fingers. Giving you the visible assurance that your hygiene needs are being taken care of.

Key Features And Benefits

How It works Cycle

- myInitial captures real time data from multiple sites to enhance traceability.
- Your signatures are validated online for proof of service delivery.
- Functions such as customizing reports, managing, retrieving and downloading up-to-date documents are available.
- Your information are kept safe with hashed passwords, https encryption and a back-up data center.
- You will be aware of completed and planned services through a visit log to avoid any missed service.
- Easy to use and delivers real-time information, facilitating service transparency and giving you a peace of mind.

Through myInitial, we are dedicated in embracing our corporate social responsibility initiatives by going green with online service reporting system.

Please see myInitial Frequently Asked Questions

myInitial is complimentary to all our hygiene servicing customer. 

For more information, speak to our hygiene experts today at (Toll Free) 1800-10-397-3787 (EXPERTS) or (02) 333 5888.