Consumers visit your premises for the price and quality of your goods – but poor quality maintenance can soon put them off. Trust Initial to maintain busy washrooms in a state every user will appreciate.

Feminine Care

Minimize the spread of germs from sanitary waste.

Call us at 1800 10 EXPERTS (397 3787) for your FREE trial

Floor Care

Learn how to reduce floor repair and maintenance cost.

Call us at 1800 10 EXPERTS (397 3787) for your FREE trial

Premium Scenting

Learn what Premium Scenting can do to help your business.

Call us at 1800 10 EXPERTS (397 3787) for your FREE trial

Working With You

We are a global company, organized to deliver at the local level.

You gain access to world-class hygiene service based on our extensive experience and industry leading research and development.

Experts in Washroom Hygiene

We have solutions to help all types of customers, wherever they are, and whatever the nature of their organization.


Hygiene Challenges in the Retail Sector

For more than 50 years, we have been helping our customers in the retail sector by providing welcoming and hygienic retail environments for their staff and customers alike.

We understand that good hygiene is vital to creating a pleasant shopping experience.

Achieving return business is key to your profitability. 

Clean and hygienic facilities are an important factor in the customers’ decision to return. 

Potential impact of poor hygiene

  • Drives traffic to competitors with superior hygiene or to online shopping
  • Reduces length of stay and spend
  • At busy periods, drives people away as facilities cannot cope
  • Alienates some visitors by not providing for their needs (e.g. parents with babies), particularly as a trip to the mall is a ‘day out’
  • Poor reflection on brand image
  • Prevents return visits due to bad experience
Hygiene Challenges in the Retail Sector

Improving hygiene makes good financial sense:

  • Improved shopper experience, leads to longer dwell time and spend 
  • Enhanced positive image means more new shoppers and return visits.
  • Good reputation leads to recommendation and new customers 
  • Provision for special groups (babies, elderly etc.) improves reputation and return visits
  • Taking care of staff wellbeing which translates to higher service & satisfaction 

Hygiene hotspots in Retail


Your Business RHC Image

How can we help you?

  • 1800 10 EXPERTS (397 3787)
  • Talk to a sales representative
  • Other numbers